Mongo DB Connection Issue

We are using Ortus MongoDB Extension for Lucee Server for one of our client projects. Getting the following errors while connecting to MongoDB Atlas(cloud mongo DB) from the Lucee server(version:
“This is the error we are getting “Timed out after 30000 ms while waiting for a server that matches ReadPreferenceServerSelector{readPreference=primary}. Client view of cluster state is {type=UNKNOWN, servers=[{address=mongodb+srv:/”
Connection string. MongoDBConnect(”",“mongodb+srv://”);

caused by { extension (5) should not be presented in certificate_request}}, {, type=UNKNOWN, state=CONNECTING, exception={com.mongodb.MongoSocketWriteException: Exception sending message}, caused by { extension (5) should not be presented in certificate_request}}