Issue Tracker now moved to JIRA

Hi All,

As per my previous post, today we are moving the Lucee core issue tracking
to JIRA. As such with have switched off the issue tracker on BitBucket.
Unfortunately due to the limited nature of the BitBucket issue tracker it
is not possible to leave the BitBucket issue tracker accessible in a “read
only” mode or to redirect the BitBucket links to JIRA. The Lucee JIRA can
be found at:

https://luceeserver.atlassian.net

If you have not already done so, please feel free to register for an
account, or email me if you would like to use your BitBucket username.

During this process we have also found that the JIRA importer is not the
best and whilst it allows you to run the importer multiple times and
suggests it is getting all new content from the BitBucket issue tracker
this appears to not be the case, it only actually gets new issues and
ignores everything about existing issues. Therefore some comments might be
missing from the JIRA board, however these are still accessible to the core
development team, so don’t worry too much about that but feel free to add
any missing comment of your own back to JIRA if you want to.

Another thing the BitBucket importer misses is votes, again, the core
development team still have access to the votes on BitBucket, but please
feel free to vote for any tickets again on JIRA.

There is a description on the Lucee JIRA homepage explaining the different
statuses in the development workflow that has been configured, so please
take a read of this for an understanding of the process.

Please let me know if you have any questions, issues, etc…

Kind regards,

Andrew
about.me http://about.me/andrew_dixon
mso http://www.mso.net - Lucee http://lucee.org - Member

Hey Andrew, just clicking around in Jira and landed on this
screen Versions - Lucee

Are you at some point gonna:
a) set the correct release version for all the tickets that have been fixed
and released;
b) create future versions, and triage outstanding tickets into them, so we
can see when stuff is scheduled to be done (and what’s not scheduled to
be done)

Both of these are pretty useful bits of information: to see what was fixed
when, and also get an idea of how enthused one should be able a pending
release.

Cheers.–
Adam

Hey Andrew… doesn’t look like the VOTES got carried across.

Are they lost now, so we’ll need to redo, or can you recover them?

Other than one ticket I think Micha had actually deleted at some point, the
migration seems solid other than that (I’ve only checked a dozen or so
tickets, that said).

Cheers.–
Adam

On Wednesday, 29 April 2015 00:22:15 UTC+1, Andrew Dixon wrote:

Hi All,

As per my previous post, today we are moving the Lucee core issue tracking
to JIRA. As such with have switched off the issue tracker on BitBucket.
Unfortunately due to the limited nature of the BitBucket issue tracker it
is not possible to leave the BitBucket issue tracker accessible in a “read
only” mode or to redirect the BitBucket links to JIRA. The Lucee JIRA can
be found at:

https://luceeserver.atlassian.net

If you have not already done so, please feel free to register for an
account, or email me if you would like to use your BitBucket username.

During this process we have also found that the JIRA importer is not the
best and whilst it allows you to run the importer multiple times and
suggests it is getting all new content from the BitBucket issue tracker
this appears to not be the case, it only actually gets new issues and
ignores everything about existing issues. Therefore some comments might be
missing from the JIRA board, however these are still accessible to the core
development team, so don’t worry too much about that but feel free to add
any missing comment of your own back to JIRA if you want to.

Another thing the BitBucket importer misses is votes, again, the core
development team still have access to the votes on BitBucket, but please
feel free to vote for any tickets again on JIRA.

There is a description on the Lucee JIRA homepage explaining the different
statuses in the development workflow that has been configured, so please
take a read of this for an understanding of the process.

Please let me know if you have any questions, issues, etc…

Kind regards,

Andrew
about.me http://about.me/andrew_dixon
mso http://www.mso.net - Lucee http://lucee.org - Member

Hi Andrew

It’s a shame there’ll be no redirects. I’ve linked to Lucee Bitbucket
issues quite a bit on my blog which I’ve just been through and
changed, but clearly there’ll be links elsewhere that will now just
get “Access denied”.

There are also links between tickets which will no longer work, e.g.
in migrated comments.

I notice too that the issue numbers have shifted up in many cases.
E.g. what was Issue 77 in Bitbucket is now issue 78 in Jira.

Finally, I wonder about the SEO of Jira compared to Bitbucket. BB
tickets have SEO-friendly URLs e.g.

whereas the JIRA equivalent is:

https://luceeserver.atlassian.net/browse/LDEV-78

May not matter that much I supposed but clearly good Googlability of
issues is desirable.

Cheers
Julian.On 29 April 2015 at 00:22, Andrew Dixon <@Andrew_Dixon> wrote:

As per my previous post, today we are moving the Lucee core issue tracking
to JIRA. As such with have switched off the issue tracker on BitBucket.
Unfortunately due to the limited nature of the BitBucket issue tracker it is
not possible to leave the BitBucket issue tracker accessible in a “read
only” mode or to redirect the BitBucket links to JIRA. The Lucee JIRA can be
found at:

https://luceeserver.atlassian.net

Right.

So how are you going to restore the comments? There is a substantial amount
of info there.

Manually copy and paste them, I guess? I’d be happy to do this meself, but
for obvious reasons I cannot.–
Adam

On 30 April 2015 at 09:00, Simon Hooker <@Simon_Hooker> wrote:

It is but unfortunately we have Atlassian to thank on that one - the
original import was done a few days previous in order for the board to be
set up, and then a second import was done at the point when you noticed
Bitbucket issue tracking was down. Unfortunately Atlassian have based the
Bitbucket->Jira import on a potato and as such it doesn’t merge in comments
etc from issues that were already imported.

Most frustrating, but going forwards Jira is certainly a much better
platform to be on at least :slight_smile:

On Thursday, 30 April 2015 06:37:59 UTC+1, Adam Cameron wrote:

Cool. I have to admit I took Peter at his word it hadn’t been migrated
and didn’t check.

It is missing all its comments though. That’s probably the important
part of the ticket, TBH.

Cheers for looking into this, Simon.


Adam

On 30 April 2015 at 01:07, Simon Hooker simon....@mso.net wrote:

[LDEV-315] - Lucee That looks to be
issue #322 from Bitbucket Peter/Adam


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Cool. I have to admit I took Peter at his word it hadn’t been migrated and
didn’t check.

It is missing all its comments though. That’s probably the important part
of the ticket, TBH.

Cheers for looking into this, Simon.–
Adam

On 30 April 2015 at 01:07, Simon Hooker <@Simon_Hooker> wrote:

[LDEV-315] - Lucee That looks to be issue
#322 from Bitbucket Peter/Adam

It is but unfortunately we have Atlassian to thank on that one - the
original import was done a few days previous in order for the board to be
set up, and then a second import was done at the point when you noticed
Bitbucket issue tracking was down. Unfortunately Atlassian have based the
Bitbucket->Jira import on a potato and as such it doesn’t merge in comments
etc from issues that were already imported.

Most frustrating, but going forwards Jira is certainly a much better
platform to be on at least :)On Thursday, 30 April 2015 06:37:59 UTC+1, Adam Cameron wrote:

Cool. I have to admit I took Peter at his word it hadn’t been migrated and
didn’t check.

It is missing all its comments though. That’s probably the important
part of the ticket, TBH.

Cheers for looking into this, Simon.


Adam

On 30 April 2015 at 01:07, Simon Hooker <simon....@mso.net <javascript:>> wrote:

[LDEV-315] - Lucee That looks to be issue
#322 from Bitbucket Peter/Adam

[LDEV-315] - Lucee That looks to be issue
#322 from Bitbucket Peter/AdamOn Thursday, 30 April 2015 00:10:35 UTC+1, Adam Cameron wrote:

Yay for google:

http://webcache.googleusercontent.com/search?q=cache:wCQh4H4RbfsJ:https://bitbucket.org/lucee/lucee/issues%3Fversion%3D5.0.0.45+&cd=1&hl=en&ct=clnk&gl=uk

#322: Lucee 5 missing WEB-INF/classes dir
https://bitbucket.org/lucee/lucee/issue/322/lucee-5-missing-web-inf-classes-dir

I’m glad Peter noticed, actually, because we were still mid conversation
on that ticket.


Adam

On 29 April 2015 at 23:37, Simon Hooker <simon....@mso.net <javascript:>> wrote:

Hi Peter

Do you have any info as to what Issue 322 was?

On Wednesday, 29 April 2015 22:38:15 UTC+1, Peter Boughton wrote:

Not all issues were transferred across.

Issue 322 for example.


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G;day Andrew.
Hey the Jira feature which resolves @username references in comments etc
doesn’t seem to be switched on. Can you check?

Cheers.–
Adam

On Wednesday, 29 April 2015 00:22:15 UTC+1, Andrew Dixon wrote:

Hi All,

As per my previous post, today we are moving the Lucee core issue tracking
to JIRA.

Thanks Simon.

When I looked the issue wasn’t listed in recently updated, didn’t match
when I tried the matching issue number, and didn’t come back in a search
for Tomcat, hence reaching that conclusion.

(It does return in a search now, so perhaps Jira hadn’t indexed on the
initial import or something.)

I believe this is because the import may have gone off the date of first
post for the import, and as to the search admittedly I have found the
search in our (mso - not Lucee) internal Jira installation to be a bit
rubbish sometimes. Maybe something to keep an eye on I guess!

Kind Regards, Simon Simon Hooker Head of Product Development t.
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responsibility before printing this emailOn 30 April 2015 at 23:40, Peter Boughton <@Peter_Boughton> wrote:

Thanks Simon.

When I looked the issue wasn’t listed in recently updated, didn’t match
when I tried the matching issue number, and didn’t come back in a search
for Tomcat, hence reaching that conclusion.

(It does return in a search now, so perhaps Jira hadn’t indexed on the
initial import or something.)


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Thanks Andrew.

Hi Andrew,

I just registered for an account to create a new issue, however it seems
I’m not allowed to do that. Am I missing something?

Thanks,
Jeroen