We are encountering an issue where users are being unexpectedly logged out of the system after random intervals, ranging from 5 minutes to 20 minutes or even longer. Despite thorough checks on the application configuration, session locking, and implementing additional logging to track requests, we have not been able to identify any specific patterns or requests that could be causing the session interruptions.
We have tested the system with multiple users, but the issue persists without a clear cause. We would appreciate guidance on further diagnostic steps or recommendations to help identify and resolve this issue.
Thank you for your assistance.
Don’t forget to tell us about your stack!
OS: Windows
Java Version:
Tomcat Version:
Lucee Version: 6.2.2.91