Error running Lucee installer on WIndows 10

dev support
1

Hi,

The post-install script is failing for me when trying to set the passwords for the server and web contexts. Using Java 1.8 with Lucee 5.3.47 installer.

The web service is started, but when I browse to it a Null Pointer exception is shown.
I have checked and altered ports to ensure they are free.

Any help would be greatly appreciated.

Thanks,
Jake.

Script output:
Installing the service ‘Lucee’ …
Using CATALINA_HOME: “C:\lucee\tomcat”
Using CATALINA_BASE: “C:\lucee\tomcat”
Using JAVA_HOME: “C:\Program Files\Java\jdk1.8.0_231”
Using JRE_HOME: “C:\lucee\jre”
Using JVM: “C:\lucee\jre\bin\server\jvm.dll”
Failed installing ‘Lucee’ service

Script stderr:

Starting Lucee Service
Securing Lucee Web Admins
Problem running post-install step. Installation may not complete correctly
Error setting passwords for Lucee admins. (did the service start?)
Creating Uninstaller
Creating uninstaller 25%
Creating uninstaller 50%
Creating uninstaller 75%
Creating uninstaller 100%
Installation completed
Log finished 04/08/2021 at 09:03:19
Launching http://127.0.0.1:10888/index.cfm
Exiting with code 1

2

Uninstall lucee.
Reinstall lucee using the executable, but make sure you right click and choose “RUN AS ADMINISTRATOR” and that you have administrator level permissions on the device you are instating it on.

3

I’m not sure, but JAVA_HOME is pointing to your java jdk1.8.0.231 while JRE HOME and JVM is pointing to the Java shipped with the installer. I’d try set them up to point to one and only version.